Accessible and inclusive service
Accessibility Statement
ELISHAR Customs and Transportation Services Ltd. recognises the importance of accessible, respectful and equal service for all customers, online, by telephone and at our offices.
Our commitment to accessibility
We work to enable people with disabilities to access information, contact us and use this website independently and comfortably. Accessibility forms part of the website’s structure, content, forms and ongoing maintenance.
Accessibility standard
The website has been adapted in accordance with the Israeli Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments) and Israeli Standard 5568, based on WCAG 2.0 Level AA, subject to the adjustments specified in that standard.
The website supports desktop and mobile displays and commonly used assistive technologies.
The website supports desktop and mobile displays and commonly used assistive technologies.
Accessibility features
- Semantic page structure and a logical heading hierarchy, with one main heading per page.
- Keyboard navigation, visible focus indicators and identifiable action links.
- Readable colours and contrast, with comfortable text sizes.
- Alternative text for meaningful images and information that does not rely on colour alone.
- Clear form labels and error messages, including a privacy confirmation that is not preselected.
- Support for zoom and a range of screen widths.
- Reduced motion for users who select that preference in their operating system.
Using a keyboard and assistive technology
Use Tab to move between links and fields, Shift+Tab to move back, and Enter or Space to activate controls. Expandable components may also support arrow keys and Esc, depending on the component.
The website is intended for current versions of Chrome, Edge, Firefox and Safari, and commonly used screen readers such as NVDA on Windows and VoiceOver on Apple devices.
The website is intended for current versions of Chrome, Edge, Firefox and Safari, and commonly used screen readers such as NVDA on Windows and VoiceOver on Apple devices.
Accessibility at our offices
ELISHAR’s offices and branches have accessibility arrangements, including accessible approaches, entrances, passageways and service provision. Some locations are inside port or airport facilities with entry and security procedures. Please arrange your visit in advance so we can assist with access.
Contact us about accessibility
If you experience difficulty using the website or our services, please tell us so we can investigate and address it.
Accessibility enquiries: ELISHAR management
Phone: +972-3-5623596
Email: lior@elishar.co.il
Please include the page address, what you were trying to do, your browser and device, and any assistive technology used.
Accessibility enquiries: ELISHAR management
Phone: +972-3-5623596
Email: lior@elishar.co.il
Please include the page address, what you were trying to do, your browser and device, and any assistive technology used.
This statement was last updated on 9 September 2026. Accessibility is reviewed periodically and when significant changes are made to the website.